AI-Powered Call Analysis
Automatic transcription, sentiment analysis, and AI-generated summaries for call recordings in Vixiees.
Funcionalidades
7 articles
Backoffice Team Assignment to Tasks
Configure backoffice and middleoffice teams to distribute tasks among specialized groups, separating operations from the main sales team.
Call Recording Storage
Manage call recording storage in Vixiees: retention policies, access permissions, and GDPR considerations.
Dedicated Number for Inbound Calls in Sales Brains (Playbooks)
Assign specific phone numbers to Sales Brains (Playbooks) to route inbound calls to the correct team.
Inbound Call Prioritization with Existing Task
Inbound calls have maximum priority and are never blocked by existing tasks in the system.
Scripts: Creation and Management
Create and manage structured scripts to guide sales reps during task execution, with step-by-step instructions, checklists, and decision options.
Web Snippet: How It Works and Configuration
Capture leads from any website's forms with the JavaScript Web Snippet, including UTM parameters and custom field mapping.