Incoming call and email Workflow triggers
Contact Workflows can now also trigger on an incoming email, call, or missed call — not just WhatsApp.
Automatización
4 articles
4 articles
Contact Workflows can now also trigger on an incoming email, call, or missed call — not just WhatsApp.
Workflows can now be scheduled to run at a specific time of day, with several repeat patterns, instead of relying only on events.
Complete task distribution logic: assignment priorities, Round Robin and First Available strategies, and skill-based routing.
Configure numeric priorities and activation delays to control when and in what order tasks are shown to salespeople.