Ask AI from the Help button

The Help button in the sidebar now gives you two options: ask the AI Help assistant directly, or browse the Help center. This way you can solve a question or an issue without leaving the screen you're working on.

1. Where to find it

• In the left sidebar, in the row of icons at the bottom, click the Help icon (the question mark).
• The "How can we help?" window opens with two options:

The screenshots show the app in Spanish; in English the same options appear as "Ask AI" and "Help center".

2. What happens when you click "Ask AI"

• The assistant panel opens on the right side of the screen, with the Help assistant already selected.
• The assistant shows a first message with tips to make your question as useful as possible:
• You can now type your question in the text box at the bottom.

Why the page you open it from matters

The assistant takes into account the page you're on when you write (you'll see a "Viewing: this page" tag next to the text box). If you open help right from the screen where you see the issue, the assistant starts from that context and can help you sooner. If you don't want to share that context, you can remove the tag with the "x".

The assistant can look into your account

The Help assistant doesn't just give generic answers: it can investigate the issue in your account. If your question is vague, it will first ask you something to understand what's going on before answering.

3. If you already had a Help conversation open

• If you were already talking to the Help assistant, clicking Ask AI again simply reopens that conversation: it isn't reset or duplicated.
• If the panel had a conversation open with a different assistant, a new conversation with the Help assistant starts.

On screens that are already a full-page chat (for example, the onboarding chat or the AI agent setup chat), the Help window only shows the Help center option.

Conclusion

With Ask AI, help is one click away from any screen: open help from the page where the issue is, tell the assistant what you were trying to do and what happened, and it will help you solve it. For more complete guides and tutorials, the Help center is still available.