Marking a contact as lost already closed its linked HubSpot or Pipedrive deals. Now, if that contact moves back to an active stage later, you can reopen those deals directly from Vixiees.
1. What changes
Before, recovering a lost contact didn't reopen anything in the CRM — deals had to be reopened by hand. Now, moving a contact from a lost/closed stage to an active one shows a new "Reopen closed opportunities (optional)" section in the stage-change dialog, listing every closed deal linked to that contact.
2. How it works
- You can choose to reopen one, several, or none of the listed deals.
- If the contact has no linked closed deals, this section simply doesn't appear.
- It works with HubSpot, Pipedrive, or both, depending on which integration the account has active. Accounts with neither see no change.
- This section mirrors the existing "apply to associated deals" prompt you already see when marking a contact as won.
📸 Screenshot pending: the stage-change dialog with the reopen-deals section. Will be added once available.
Conclusion
Recovering a contact who shows renewed interest no longer means going to the CRM to reopen their deal by hand — you can do it the moment you move their stage in Vixiees.
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