When a system connected to Vixiees updates a contact's data, that contact's card now updates itself on screen — no page refresh needed.
1. What changes
Before, if an external system (a web form, a connected integration) changed a contact's data while a salesperson had that contact's card open — for example, during a call — the change wasn't visible until the page was refreshed. Refreshing mid-call could drop it.
Now, if you have a contact's card open, any update coming from outside appears automatically, with nothing to reload.
2. How it works
- Only the card you actually have open updates live; if nobody is viewing a given contact's card, nothing special happens in the background for it.
- If several updates arrive in quick succession, Vixiees waits a brief moment and shows the combined result once, instead of refreshing the screen repeatedly.
- A change you make yourself in the same session doesn't trigger a redundant refresh of your own screen.
📸 Screenshot pending: the contact card updating live. Will be added once available.
Conclusion
You no longer need to manually refresh a contact's card to see current data — and during a call, you no longer have to choose between up-to-date information and staying on the line.
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