Account picker for users sharing an email

The same email can now belong to more than one Vixiees account within a company — at login, you choose which one to enter.

Configuración
1 min read
Sep 1, 2026

If your company runs more than one Vixiees account, the same person can now belong to more than one of them using the same login email.


1. What changes

Before, an email could only be associated with a single Vixiees account across the whole system. Now, a company with multiple accounts can share the same user (by email) across them.

2. How login works now

  • If your email belongs to just one account, login works exactly as before.
  • If your email belongs to more than one of your company's accounts, after logging in you'll see a new account picker screen, where you choose which one to enter.
  • Support "log in as this user" access was fixed to keep working correctly under this new model.
  • Changing a user's login email to one that already exists on another account now correctly carries over their access, instead of breaking it.
📸 Screenshot pending: the account picker screen shown after login. Will be added once available.

Conclusion

Companies running multiple Vixiees accounts no longer need a separate email per account for each team member.

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Account picker for users sharing an email | Vixiees Help